Licensing

Purpose

This chapter describes the commercial licensing model for the ConfigCompare Platform. It maps platform components and capabilities to commercial offerings, enabling organisations to select and adopt only the capabilities they require.

Licensing philosophy

The ConfigCompare Platform is designed around capability-based licensing. Organisations license only the capabilities they require, and each capability can be understood and evaluated independently of licensing. Capabilities are defined by the platform; commercial licensing determines which are enabled.

Platform licensing structure

The ConfigCompare Platform licensing model is built on:

Base product licensing: access to ConfigCompare core functionality.
Capability licensing: individual optional capabilities licensed independently.
Component licensing: access to specific platform components.
Scaling licensing: pricing models that scale with deployment scope.

Core included functionality

All commercial offerings include the core Configuration Governance functionality:

Deterministic Comparison.
Snapshot capture.
Configuration monitoring.
Audit evidence generation.
The Rulesets, AI Insights and Alerts Features.

Optional capabilities

Additional capabilities may be licensed independently:

Capability	What it provides	Delivered by (component)
Governance	Production monitoring, Configuration Drift detection, change governance and critical configuration area monitoring	ConfigCompare, ConfigTrack, ConfigAudit
Company Comparison	Comparison of configuration across companies (legal entities)	ConfigCompare
Upgrade Analysis	Pre- and post-upgrade configuration and Microsoft application metadata analysis	ConfigUpgrade
Cross-Tenant	Configuration Governance across multiple Dynamics 365 instances and Microsoft tenants	Central Command Center
Configuration Movement	Movement of supported configuration between environments	ConfigMigrate
Utilities	Additional platform tools such as user access footprint analysis, not always directly linked to Comparison	Platform utilities (Chapter 21: Utilities)

Within the Governance capability, ConfigTrack delivers configuration change governance and ConfigAudit delivers event-level monitoring of critical configuration areas. Partner managed services are a services offering rather than a licensed capability; see Chapter 20: Partner Managed Services.

Capability selection

Organisations select capabilities based on their governance maturity and business requirements. Adoption commonly starts from one of the Four Pillars (Chapter 02: The Four Pillars): improving deployment confidence, monitoring production environments, reducing support investigation time, or preparing for Microsoft updates. Many organisations begin with one capability and expand over time.

Licensing model details

Subscription-based licensing

All ConfigCompare Platform licences are subscription-based. Subscriptions include regular software updates, security patches, bug fixes, customer support, and access to new features released during the subscription period.

Scaling options

Licences scale based on:

User count: number of concurrent users.
Environment count: number of monitored environments.
Deployment scope: single implementation or enterprise deployment.

Licensing details and pricing are available from AXImprove.

Licensing and implementation

ConfigCompare Platform licensing supports implementation scenarios:

Single-company implementations: single legal entity governance.
Multi-company implementations: governance across multiple legal entities.
Multi-tenant environments: cross-tenant orchestration.
Enterprise deployments: global governance across regions and tenants.

Renewing and upgrading licences

Licences renew annually. At renewal, organisations can maintain their current capability set, add or remove capabilities, and adjust scaling to match users and environments.

Support and licensing

AXImprove provides:

Customer support: technical support for licensed capabilities.
Documentation: the ConfigCompare Technical Reference.
Training: implementation and operational training.
Product updates: regular feature updates and improvements.